Helmsby — Terms of Service (UK)

Welcome to Helmsby. These Terms of Service ("Terms") govern your access to and use of the Helmsby website, products, and services (the "Service"). By accessing or using the Service, you agree to these Terms.

If you do not agree to these Terms, you must discontinue use of the Service.

1. About Us

Helmsby is a software product under development in the United Kingdom. Once registered, the Terms will apply to the relevant Helmsby legal entity.

Contact: hello@helmsby.ai

Website: helmsby.ai

2. Use of the Service

You may use the Service only in compliance with these Terms and applicable laws.

You agree not to:

• Access, tamper with, or use non-public areas of the Service
• Probe, scan, or test system vulnerabilities
• Use the Service for unlawful or harmful activities
• Copy, modify, distribute, or resell any part of the Service without permission
• Attempt to interfere with the proper functioning of the Service

The Service is intended for users who are 18 years or older.

3. Pre-Launch Status & No Guarantee

Helmsby is currently in early development. Features described on the website may not yet be available or may change.

You acknowledge that:

• The Service may be incomplete
• Access may be limited, interrupted, or withdrawn
• Features may change without notice
• We do not guarantee availability, accuracy, or performance

4. Early Access, Accounts & Waitlists

If you sign up for a waitlist, newsletter, or early access:

• You agree to provide accurate information
• We may contact you about updates, releases, and invitations
• Access is not guaranteed
• We may revoke access at any time

If accounts or login features are introduced in the future, additional terms may apply.

5. Intellectual Property

All content on the Service—including logos, icons, branding, images, text, website design, and software—is owned by Helmsby or licensed to us.

You may not:

• Copy or redistribute content
• Use the Helmsby name or branding without permission
• Reverse engineer or modify the Service in any way

All rights are reserved.

6. Third-Party Services

We use the following third-party service providers to operate the Service:

• Vercel Inc. — Hosting and privacy-friendly analytics (GDPR-compliant)
• Clerk Inc. — User authentication and session management (GDPR-compliant)

These providers' terms and policies govern your use of their services. We are not responsible for their practices, but both maintain appropriate GDPR compliance and security measures.

7. Your Content and Data Ownership

When you use Helmsby to connect data sources or upload information:

• You retain ownership of all your data, content, and connected information
• You grant us a limited license to process and analyze your data solely to provide the Service
• We will not sell, share, or use your data for purposes other than operating the Service
• Upon termination, you may request deletion of your data (see our Privacy Policy)

8. Data Processing

When you connect your product data sources to Helmsby:

• You remain the data controller of your product data
• Helmsby acts as a data processor, processing data on your behalf
• We process data only according to your instructions and applicable data protection laws
• For business customers, a separate Data Processing Agreement (DPA) may apply

We implement appropriate technical and organizational measures to protect your data in compliance with UK GDPR and applicable data protection laws.

9. Privacy

Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your data.

By using the Service, you also agree to our Privacy Policy.

10. Disclaimers

The Service is provided "as is" and "as available", without warranties of any kind.

We do not guarantee:

• The Service will be uninterrupted or error-free
• Content will be accurate or up to date
• The Service will meet your expectations

To the maximum extent permitted by law, we exclude any implied warranties.

11. Limitation of Liability

To the fullest extent permitted under UK law:

• We are not liable for any indirect, incidental, special, or consequential damages.
• Our total liability for any claim relating to the Service is limited to the amount you paid us, which may be £0 if you have not purchased a subscription or service.

This does not exclude liability for death or personal injury caused by negligence or other liabilities that cannot be excluded by law.

12. Termination

We may suspend or terminate your access to the Service at any time, with or without notice. You may stop using the Service at any time.

If you have created an account (when applicable), we may remove it for inactivity, misuse, or at our discretion.

13. Changes to These Terms

We may modify these Terms at any time. If we make significant changes, we may notify you on the website or via email.

Your continued use of the Service after changes means you accept the updated Terms.

14. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England & Wales.

15. Contact Us

If you have any questions about these Terms, please contact us at:
hello@helmsby.ai